Wednesday, 8 May 2013

Online Reputation Management

What is ORM?
ORM or online reputation management involves monitoring the online space for negative mentions of businesses or persons and then taking action to mitigate the negative effects.
 
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Need of ORM
Everyone does. Companies need it to protect their brand monitoring. Families need it to defend their social standings. Personalities need it to protect their careers. In fact, if you can monitor not only negative comments but positive opportunities, too to strengthen your carriers and social standings.Search engine optimization (SEO) skills are sufficient for a successful online reputation management (ORM) campaign.

Companies that do not proactively track and develop their online reputation do not control their search results. When the crisis hits, it fills the search results and SEO professionals work to make it disappear.

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Companies that are proactively working on ORM are in control of their search results. In the event of a crisis, it will be much harder for negative reviews to penetrate the top 10 since your search results have already been fortified.The main goal of an ORM is making people happy. They find out the root cause of the public relations nightmare and work with you to address the issue. They know how to communicate with the consumers and the media.

How to apply ORM on Keyword
If an online reputation of tragedy befalls you or a friend then the first step in the repair strategy should always entail keyword selection. You don’t continue to optimize the same keyword that is used for exiting marketing purpose. Different keyword came into play in their case. Creating more press release and optimizing around those selected keyword. Links embedded within press release will give a site ranking boost while the news is fresh and press release is top news wire when you are embedding the links, don’t just hyperlink your corporate domain every time.






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Instead ask yourself “which links are more important to our situation at the time”. Experiment with different hyperlinks to different sub-domains, & measure the results to determine which one will drive & your news up the ranks, always make sure that links are embedded on top of, or near your brand name.

Some Online Reputation Management Tools
1.    Google Alert (It is free) http://www.google.com/alerts/
2.    URL removal or content removal tools.

Steps for protecting your Reputation Online
   1. Do not do anything online.
   2. Find out what others are saying about you online.
   3. Begin by conducting a Google online.
       a. My Google profile
       b. My Website.
       c. My LinkdIn account.
       d. An article I have written
       e. My Facebook account.
       f. My twitter account.
       g. A speaker bureau to which I belong.
   4. Create a Google profile.
   5. Set up a Google alert.
   6. Sign up the social media site.
       a. LinkedIn.
       b. Facebook.
       c. Twitter.
       d. YouTube.
       e. Myspace etc.
   7. Create your own website.
   8. Play got defense.
   9. Play good offense.
   10. Remember that the internet is not your grandfather’s newspapers.

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